For Vets
Your Trusted Emergency & Urgent Care Partner
At PET 24/7, we value our local veterinary community and are committed to supporting you, with every patient and every visit. We know continuity of care matters. That’s why we prioritise collaboration, clear communication, and seamless handback after every case.
Our team is here to support referrals, case advice, transfers, and urgent case management with professionalism and respect 24/7, for pets and their families across North Queensland.
How we work with you
Partnership is central to what we do. Timely, transparent communication is a cornerstone of our service. Once a patient is referred or admitted:
We will acknowledge the referral promptly
Our team will keep you informed during critical interventions
Upon discharge, we will deliver a concise medical summary, including diagnosis, treatments, and follow up next steps to you so that the transition is seamless
We are available for follow-up discussion or clarification as needed, always, 24/7.
We recognise that good communication is central to improving patient outcomes.
FAQs for Vets
How do I refer a patient?
Call us with the case details or advise your client to attend our hospital directly. We’ll coordinate with you and the client to ensure the best care pathway.
What happens after treatment?
Every patient is referred back, accompanied by a concise clinical case summary outlining diagnosis, interventions, and recommendations so you’re fully informed about expectations for ongoing care.
How can I request emergency info for my clients?
Contact us to access our practice support materials designed to help clients prepare for urgent and emergency pet situations.
Let’s work together
We’re stronger together.
If you have questions, need clinical support, or want to arrange educational collaboration, reach out anytime, we’re here for you and for the pets you care for.
Telephone referrals
Discuss the case with our emergency clinician in real time.
Pet Ambulance Service
Transport for critical or unstable patients directly from your clinic or the field and our Eyes Overnight hospitalisation service.
